Important information for your use of our website.
This Privacy Policy describes how your personal information is collected, used, and shared when you visit fadaieinsurance.com (the “Site”). Fadaie Insurance (“we,” “us,” or “our”) is committed to protecting your privacy.
Personal information we collect.
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier.
“Log files” track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
“Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
In addition, if you pay your bill, request insurance services, opt in to receive SMS communications, or make another form of financial transaction with the Site or our office, we collect certain information from you, including your name, phone number, billing address, payment information (including credit card numbers), email address, and insurance-related details. We refer to this information as “Purchase Information.”
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Purchase Information.
How we use your personal information.
We use your Personal Information to communicate with you, process financial transactions, provide insurance services, send billing notifications, policy updates, service-related messages, respond to inquiries, and comply with legal obligations. This may include SMS communications when you have opted in to receive such messages.
In particular, we use Device Information that we collect to help us improve and optimize our Site (for example, by generating analytics about how visitors browse and interact with the Site and to assess the success of our marketing and advertising campaigns).
SMS communications and opt-in.
Customers may opt in to receive SMS communications verbally, either in person or over the phone. Customers are informed that message and data rates may apply, message frequency may vary, and they may text HELP for assistance or STOP to unsubscribe at any time. SMS messages are used for service-related purposes such as billing notifications, policy updates, and general account communication.
Sharing your personal information.
We share your Personal Information with third parties to help us provide a better experience. For example, we use Google Analytics to help us understand how our visitors use the Site. You can read more about how Google uses your Personal Information here:
You can also opt-out of Google Analytics here:
https://tools.google.com/dlpage/gaoptout
We do not sell or share phone numbers with third parties for marketing or promotional purposes.
We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.
Behavioral advertising.
As described above, we may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. You may opt-out of targeted advertising by visiting:
Facebook: https://www.facebook.com/ads/preferences/
Google: https://adssettings.google.com/
LinkedIn: https://www.linkedin.com/psettings/advertising
Bing: https://choice.microsoft.com/
Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal here:
Do not track.
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
If you are a European resident, you have the right to access the Personal Information we hold about you and to ask that your Personal Information be corrected, updated, or deleted. If you would like to exercise this right, please contact us.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you request information through the Site) or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
Data retention.
When you interact with the Site or our services, we will maintain your Personal Information for our records unless and until you ask us to delete this information.
Changes to our policy.
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Contact us.
For more information about our privacy practices, if you have questions or if you would like to make a complaint, please contact us by email at or by phone at 951-506-9780, or by mail using the details provided below:
10210 Grogans Mill Road, The Woodlands, TX 77380
